Terms & Conditions
HRS Flooring
1. Introduction
Welcome to HRS Flooring. By accessing our website, requesting an estimate, scheduling an appointment, purchasing flooring products or services, or communicating with our business, you agree to these Terms & Conditions.
HRS Flooring provides residential and commercial flooring products and services, including carpet, luxury vinyl plank (LVP), hardwood, laminate, ceramic tile, flooring installation, and related flooring services.
These Terms & Conditions govern your use of our website, services, and SMS messaging communications.
2. SMS Messaging Terms of Service
HRS Flooring SMS Messaging Program
By opting in to receive SMS communications from HRS Flooring, you agree to receive text messages related to our flooring products and services.
Depending on your consent preferences, messages may include:
Appointment confirmations and scheduling reminders.
Flooring estimates and consultation follow-ups.
Installation scheduling and project updates.
Customer service communications.
Order confirmations and service notifications.
Promotional offers, special discounts, flooring sales, and new product announcements.
Marketing and promotional text messages will only be sent to individuals who have provided the appropriate consent.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services from HRS Flooring.
3. SMS Opt-Out Instructions
You can cancel the SMS service at any time.
Simply text "STOP" in response to a message received from HRS Flooring.
After you send the SMS message "STOP" to us, we will send you a confirmation message notifying you that you have been unsubscribed.
After confirmation, you will no longer receive SMS messages from the messaging program you opted out of, unless you choose to subscribe again.
If you wish to rejoin, simply sign up again through our website or another authorized opt-in method, and we will resume sending messages in accordance with your consent.
4. SMS Customer Support
If you experience issues with our messaging program, you can reply with the keyword "HELP" for assistance.
You may also contact HRS Flooring directly through our website:
Our team will make reasonable efforts to assist with questions regarding SMS communications, scheduling, flooring estimates, and customer service.
5. Message Frequency and Rates
Message frequency may vary depending on your interactions with HRS Flooring, appointment schedules, service requests, and promotional subscriptions.
Message and data rates may apply to SMS messages sent or received, depending on your mobile carrier and wireless service plan.
For questions regarding text messaging or data plans, please contact your wireless provider.
6. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
SMS delivery is subject to the availability and reliability of mobile networks and participating wireless carriers.
HRS Flooring cannot guarantee that every text message will be delivered without delay or interruption.
7. SMS Privacy and Data Protection
HRS Flooring values customer privacy and takes reasonable measures to protect personal information collected through our SMS messaging program.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or share SMS opt-in consent information with third parties for their independent marketing activities.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy:
8. Flooring Products and Services
HRS Flooring provides flooring products, consultations, estimates, installations, and related services.
Product availability, pricing, installation timelines, and service offerings may vary depending on project requirements, material availability, and location.
Any estimates provided through our website, telephone, email, or SMS may be subject to verification following an in-person consultation, measurements, or assessment of the project.
Final pricing and project details will be established through the applicable estimate, agreement, or contract.
9. Website Use
By using hrsflooring.com, you agree to provide accurate information when submitting forms, requesting estimates, or scheduling services.
You agree not to misuse the website, submit fraudulent inquiries, attempt unauthorized access, or interfere with normal website operations.
HRS Flooring reserves the right to modify website content, product information, and service descriptions as necessary.
10. Intellectual Property
All website content, including text, images, graphics, logos, designs, and other materials owned by HRS Flooring, is protected by applicable intellectual property laws.
Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission, except as otherwise permitted by law.
11. Limitation of Liability
To the extent permitted by applicable law, HRS Flooring is not responsible for damages resulting from temporary website interruptions, technical errors, or delayed electronic communications.
Nothing in these Terms & Conditions limits rights or remedies that cannot legally be excluded.
Any additional warranties, obligations, or limitations relating to flooring installation or purchased products will be governed by the applicable service agreement and applicable law.
12. Changes to Terms & Conditions
HRS Flooring reserves the right to update or modify these Terms & Conditions as needed to reflect changes in business operations, services, messaging practices, or legal requirements.
Updated terms will be posted on our website with a revised effective date.
Continued use of our website after changes become effective constitutes acceptance of the updated website terms, to the extent permitted by law. Changes to SMS consent practices will be handled in accordance with applicable consent requirements.
13. Must be 18 or older to participate in our SMS messaging program.
14. Contact Information
If you have questions about these Terms & Conditions, our flooring services, or our SMS messaging program, please contact:
For SMS assistance, reply HELP to a message from HRS Flooring.
To unsubscribe from SMS communicatio